Myra isn't just "AI-powered" in the background; it provides active, intelligent assistance exactly where you work. These assistants act as your "digital co-pilots," handling the tedious tasks of summarizing, drafting, and analyzing data so you can focus on the human side of your business.
1. Inbox AI Assist: Your Communication Partner
Managing a busy inbox can be overwhelming. The AI Assist tool lives directly inside your conversation thread.
- Smart Summaries: If you're jumping into a thread with 50 previous messages, click "Summarize" to get a bulleted list of the key points, agreements, and unresolved issues.
- Reply Suggestions: Based on the lead's question and your previous successful deals, the AI suggests three potential replies. One click inserts the draft into your composer.
- Tone Adjuster: Drafted a message but worried it sounds too blunt? Use the "Change Tone" tool to make it "More Professional," "Friendly," or "Urgent."
- Translation: Communicate with global clients in real-time. The AI can translate incoming messages and your outgoing replies into 40+ languages flawlessly.
2. Lead AI Panel: Predicting Success
Every contact record features a dedicated "Lead AI" sidebar.
- Next-Best Action: The AI analyzes the lead's behavior (site visits, email opens, call length) and suggests what you should do next (e.g., "Send a proposal now-engagement is at a peak").
- Conversion Scoring: A 1-100 score predicting how likely this lead is to close.
- Risk Detection: Notifies you if a lead's behavior matches a "Churn" profile (e.g., they stop opening emails or start asking about cancellation terms).
3. Designer & Content AI
The "Designer" and "Email Builder" tools have AI baked into the creative process.
- Image Generation: Need a professional hero image for a landing page? Describe it in plain text, and the AI generates it for you.
- Magic Eraser: Remove backgrounds from headshots or product photos in one click.
- Copywriting: Use the AI to write high-converting headlines, body copy, and "Call to Action" buttons for your forms and emails.
4. Report AI: Data at the Speed of Thought
Stop struggling with complex pivot tables.
- Natural Language Queries: Go to the Reports tab and simply type: "Show me my total revenue from Facebook Leads in London for the last 6 months."
- Instant Visuals: The system instantly generates the correct chart (Bar, Line, or Pie) and allows you to add it to your main dashboard with one click.
Privacy, Security & Training
We understand that your data is your most valuable asset.
- Data Isolation: Your workspace data is never used to train global AI models. Your "Knowledge Base" (your documents and history) is used only to improve the AI's performance within your own account.
- Admin Controls: Workspace admins can choose which AI features are enabled. For example, you may want AI help in the Inbox but not for Image Generation.
- Model Choice: Choose between "Fast" models for quick replies and "Premium" models for complex strategic analysis.
Best Practices
- The "Review First" Rule: AI is a co-pilot, not the pilot. Always read and tweak AI-generated replies before hitting send to ensure they match your personal voice.
- Feed the Knowledge Base: The AI gets smarter the more information you give it. Upload your pricing sheets, FAQs, and company handbooks to the AI Knowledge Base settings to improve the accuracy of its suggestions.
Frequently Asked Questions
Is there a cost per message? Most AI features are included in your monthly subscription. However, very high-volume usage or use of "Ultra" models may consume AI Credits, which can be topped up in your Billing settings.
Does the AI "hallucinate"? While we use the latest LLMs (Large Language Models), AI can occasionally make mistakes. This is why we keep the human "in the loop" for all client-facing communication.
Can the AI take phone calls? This page covers "Assistants." For fully autonomous phone and chat bots, see our AI Workforce page.